Managers make things happen for their customers with their peers and through their subordinates. According to research findings, 80% of the managerial skills lie in their ability to manage people. The course to develop People Management Skills will equip the managers with the skills of managing different types of personalities and help the managers to mobilize them to get things done effectively .

This 3 - day program is specifically designed to equip managers with the science of managing people through KYKO Personality Profiling, a breakthrough in people management technology whereby managers learn to understand and predict the behavioral patterns to strategize and bring out the best from their team to achieve their company’s goals and vision. They will learn to understand their behavior and adapt their behaviors to different types of personalities in order to motivate, influence and manage them effectively to achieve the company's bottom line.

Objective of the course:

 

At the end of the program participants will be able to:

• Predict behavioral patterns
• Discover one’s strengths and shortcomings and learn how to overcome one’s shortcomings
• Develop themeselves to become more competent and effective in managing people
• Influence and get support and assistance from bosses, peers, subordinates and customers to make things happen
• Solve company "people problems" using KYKO Personality Profiling

 

Course content

Module 1:

• Understanding human behavior
• Identify the groups of people you have to manage effectively
• Importance of managing people effectively to reach the bottom line
• Know yourself and know others – Introduction of KYKO

KYKO Manage Psychometric Assessment tool will be administered to the participants to discover their personality profile. The Facilitator will help analyse every participant’s behavior pattern.

Module 2:

Interpreting the five dimensions of KYKO Personality Profile

• One dimension interpretation
• Two dimension interpretation
• Three dimension interprétation
• Five dimension interprétation

How to convert narratives into KYKO Personality Profiling

Module 3:

How to Bring Out the Best from Your Subordinates to Get Things Done?

1. Setting clearly defined performance targets using TRAMPS-C
2. Identifying different types of performers
3. Generate strategies to develop
4. Motivating High
5. Developing, managing and leading subordinates by addressing their behavior and performance.

Dyad Leadership Approach To Managing Subordinates

1. Identifying your sources of power and influence and its boundaries
2. Identifying the nature of work characteristics
3. Identifying the subordinate’s characteristics
4. Identifying the situational characteristics
5. Finding out the most appropriate leadership style to match the above.

Case studies on Managing subordinates

Module 5:

How To Influence Your Peers To Get Support, Cooperation And Assistance

Discover your peer’s dominant KYKO personality dimensions Compatibility analysis

How to align your KYKO personality dimensions with peer with High

• Egocentric self
• Security self
• Self-actualizing self
• Sociocentric self
• Adaptive self

Case studies on Managing Peers

How To Align Your Personality Dimensions With Your Customers To Get Repeated Business

Simulation Exercise:

Quality Customer Service is everybody's business

Discover your customer’s KYKO personality dimensions

Compatibility analysis

How to align your KYKO personality dimensions with peer with High

• Egocentric self
• Security self
• Self-actualizing self

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